Resource Engagement Manager (12-Month Contract) (Toronto)

Resource Engagement Manager (12-Month Contract) (Toronto)

04 Oct
|
Softchoice
|
Toronto

04 Oct

Softchoice

Toronto

Select how often (in days) to receive an alert: At Softchoice, a World Wide Technology (WWT) company, we work together to make a new world happen. As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the entire Canadian market, we help organizations turn ambition into real‑world outcomes. We do this through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and growth. With a highly engaged, high-performing team, we are certified as a Excellent Place to Work® in both Canada and the United States, and have been recognized as a Best Workplace in Canada for more than 20 years. We stand proudly for our people and their success through career development and advancement, and continuously strive to do what’s good for our people and communities. As part of WWT, we connect customers to the global scale, advanced innovation, world-class partnerships, and deep expertise of a leader in AI and digital transformation. This includes access to WWT’s Advanced Technology Center (ATC), a collaborative ecosystem featuring state‑of‑the‑art hardware and software that enables customers and partners to conceptualize, test, and validate innovative solutions before deploying them at scale. The impact you will have:



The Resource Engagement Manager will be responsible for collaborating with sales and presales to engage directly with customers to identify consulting and staff augmentation opportunities to support their resourcing needs. We will be looking for you – and your passion, to join our team of innovative experts who plan and execute our recruitment practices to contribute directly to our company’s performance and growth. What you’ll do: Prospect for new opportunities and present our consulting and staff augmentation program known as our agility offering to prospective customers across North America Work closely with sales and presales to identify and validate potential agility-based engagements. Locate, validate, and present qualified consultants. Establish, maintain, and develop effective customer and consultant relationships. Manage customer and consultant escalations and establish achievable outcomes. Follow existing processes in the delivery of the agility offering; make recommendations tothe Manager, Agility Program for changes or improvements that focus on areas like increased efficiency, revenue growth, profit optimization, etc. Ensure you are achieving monthly, quarterly, and annual sales targets. Take a lead role in running the delivery by working directly with the customer to ensure a successful engagement and CSAT result. Schedule, manage and attend sales calls and identify and develop new opportunities within North America across all vertical markets with an emphasis on Commercial Mid-Market and Enterprise Accounts. Advise and partner with

📌 Resource Engagement Manager (12-Month Contract) (Toronto)
🏢 Softchoice
📍 Toronto

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