Provide essential client support as a Bilingual Client Services Representative in Sherwood Park, Alberta. Focus on problem-solving and communication with both English and French-speaking clients.

This full-time position requires professional fluency in English and French, catering to clients nationwide. You'll be the first point of contact, ensuring a positive experience through friendly, knowledgeable assistance. Key skills include attention to detail, effective communication, and a genuine desire to help clients.

Key Responsibilities:
• Respond to inbound calls for client inquiries
• Document customer interactions accurately and efficiently
• Schedule appointments and manage client accounts
• Collaborate with management for problem resolution
• Adhere to confidentiality and privacy standards

Requirements:
• Fluent in English and French, written and spoken
• Basic computer literacy and eagerness to learn
• Excellent multitasking and problem-solving skills
• Dependable with solid attendance record
• High school diploma or equivalent required

Bring your bilingual skills and customer-focused approach to elevate client experiences at our Sherwood Park location.
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📌 Bilingual Client Services Representative (Alberta)
🏢 Smart Start Canada ULC
📍 Alberta