Elevate your career as a Global IT Operations Manager at Bio-Rad, leading a 24x5 AI product operations team. Oversee incident management, build your team, and drive operational excellence across regions.

In this dynamic role, you will be responsible for managing IT operations in a globally distributed workplace while ensuring seamless transitions and communication across various time zones. Your leadership will guide a team focused on incident and change management, supporting enterprise AI services effectively while fostering collaboration with InfoSec and engineering teams.

Key Responsibilities:
• Lead a global team for AI product operations
• Manage incident, problem, and change processes
• Collaborate with SMEs for improved resolution rates




• Streamline adoption support for AI capabilities
• Coach engineers and establish operational metrics

Requirements:
• Bachelor’s in Computer Science or related field
• 8+ years in IT operations with 3+ years leadership
• Experience with cloud platforms like Azure or AWS
• Strong understanding of ITIL service management
• Proven ability to communicate with diverse stakeholders

Drive operational excellence and team development in your impactful role at Bio-Rad.
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📌 Global IT Operations Manager at Bio-Rad (Ontario)
🏢 Bio Rad Laboratories
📍 Ontario