The Attendant: Direct Response is responsible for providing administrative support to the Development department at the Ottawa Humane Society (OHS) including supporting donor stewardship communications

Duties and Responsibilities

Triage and respond to telephone and email communication

Support donor stewardship communication and follow up

Process outgoing mail

Update and maintain client records in Chameleon and Raiser’s Edge

Other administrative tasks as assigned

Support the activities of coworkers, volunteers, students and work placements and provide orientation and training as required

Be thoroughly familiar with pertinent legislation, regulations, guidelines, OHS policies, procedures, and collective agreement

Produce and maintain accurate reports, records, and files

Participate in supervision, evaluation, training and other meetings as required

Participate in the identification and evaluation of OHS program goals and objectives

Participate in career development opportunities

Represent the OHS in a professional manner

Participate in public relations and promotional activities as required

May be required to assume some of the responsibilities of Attendant: Development

Qualifications

Secondary school diploma or equivalent

Post-secondary diploma or certificate in fundraising is an asset

Minimum of one year education, or experience,



in office administration

Proficiency in Microsoft Office Suite

Chameleon and/or Raiser’s Edge experience is an asset

Professional working proficiency in spoken and written English is required

Bilingualism (English/French) is preferred

Working Conditions/Physical Requirements

Employee may be required to work evening, holiday, and weekends as needed

Employment is conditional upon maintaining confidentiality of OHS information

Employment is conditional upon the ability to work around all species of animals safely

The Ottawa Humane Society is an equal opportunity employer. We value a diverse workplace and encourage applications from all qualified individuals of any race, religion, gender, sexual orientation, age, ability, or other protected characteristic.

We offer accommodation for applicants with disabilities in our recruitment processes. If you are contacted by the OHS regarding a job opportunity, please let us know prior to interview if you require any accommodation.

We use AI-powered tools to review and shortlist applications based on job-related criteria. Human recruiters and hiring managers decide who moves forward and reviews results.

This posting seeks to fill an existing vacancy.

Schedule
May be required to work evening, holiday and weekend shifts

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📌 Attendant: Direct Response (6-month) (Quebec City)
🏢 Ottawa Humane Society
📍 Quebec City