Join the GFM team a Customer Service Representative!

We connect with and support Canada’s farming community every day.

This is a farm flexible employment opportunity which means you can work remotely from your home farm and work flexible hours which can accommodate farm work, family or university/college courses.

What you’ll gain:

Experience in finance, customer service & office operations setting

Practice using strong communication, organization & teamwork skills

Exposure to real business processes and a network of supportive professionals

Opportunities to contribute to projects and gain valuable hands‑on experience

Job Purpose
Glacier FarmMedia (“GFM”) is a dynamic company in the Canadian agriculture industry. We connect with farmers through regional and specialty media franchises, a listings marketplace for the sale of farm equipment, leading industry events like Ag in Motion and Canada’s Outdoor Farm Show and customized offerings for Weather and Market analysis and insights.

As a remote CSR, you will play an important role in supporting Farmer Services operations efforts. You help ensure strong customer service delivery, efficient office coordination, and collaboration.

Duties and responsibilities

Conduct outbound calls to media subscribers and classifieds customers

Manage inbound inquiries related to subscriptions, billing, account updates, and product information

Ensure a high level of professional service and elevate issues as required





Maintain accurate and up-to-date customer records within CRM systems

Assist with administrative tasks, support workflow processes and team operations

Efficiently manage internal documentation, data entry, reporting, and process tracking

Assist with invoice preparation, payment tracking, reconciliations support, and coordination with finance teams

Help coordinate cross-departmental projects and internal initiatives to ensure deadlines and objectives are met

Support planning, coordination, and execution of events and post-event follow-up activities

Identify opportunities for improving service processes and workflow efficiencies

Contribute to special projects, initiatives and event planning

Qualifications

Professional phone manner and customer-focused mindset

Proficiency in Microsoft Office

Highly organized with strong attention to detail

Proactive, dependable, and collaborative team player

If you’re ready to learn, grow, and make an impact - we’d love to hear from you!

About Us
Glacier FarmMedia is a dynamic company with media franchises, a listings marketplace for the sale of farm equipment, leading events like Ag in Motion and Canada’s Outdoor Farm Show and customized offerings for Weather and Market analysis and insights.

Our team of employees consists of many different jobs, working in many different provinces. Our focus is working collaboratively, regardless of title, team or location. We have roles in journalism, sales, technology, operations and finance - apply today!

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📌 Customer Service Representative (Alberta)
🏢 Glacier FarmMedia
📍 Alberta