Franklin Empire Inc. supplies electrical components for new construction, renovation and maintenance of industrial plants, residences and commercial buildings. We provide OEM and MRO solutions (maintenance, repair and operation), lighting design, inventory management, training, automation expertise, and specialized services.We are presently in search of a Junior IT Technician for our Toronto BranchKey ResponsibilitiesInstall, test, maintain and update computer equipment (computers, peripherals, programs and software, etc.)Check computer hardware (hard drive, mouse, keyboards, etc.) to ensure functionalityManagement of the various security mechanisms; Troubleshootingcomputer hardware, operating systems and software in person, remotely and by phone; Report anomalies or breakdowns in the operation of equipment, provide the solutions required for optimal use; Participate in projects for the implementation of new technologies and projects; Participate in the diagnosis of breakdowns and make corrections; Provide supportto internal users on the handling of equipment and software; Update ofthe customer's and company's technical documentation; Identify computer or network equipment shortages.Key RequirementsDEP,



DEC or AEC in computer science or any other related field; Experience in the installation and technical support of Microsoft operating systems, Active Directory, Endpoint Management (TS), TCP/IP Protocol, Ticketing System; Windows and Office 365 experience; Knowledgeof networking - Routers, Firewall, VPN; Knowledgeof the mechanics of backups in business; Diagnostic and problem-solving skills; Excellentcommunication skills and very positive customer service; Franklin Empire Inc. offers group insurance and a pension fund. Come join a solid company, established for more than 80 years. The stability of our employees is a testament to the company's values. Come and shine a light on your career!Job Type: Full-Time, PermanentAdvantagesDental InsuranceDisability InsuranceLife InsuranceVision InsuranceCorporate EventsEmployee Assistance ProgramWellness ProgramsPension PlanOn-site parkingHybrid work after probation, 2 days work-from-home and 3 days in officeSchedule8 HoursMonday to FridayDay ShiftExperienceTechnical Support: 1 year (Required)Pay:CA$50,000 per year

📌 Junior It Technician (Toronto)
🏢 Franklin Empire
📍 Toronto