Join One King West Hotel & Residence as a Night Audit and Guest Services Ambassador. This overnight role focuses on guest relations, check-ins, and effective issue resolution.

As the Night Audit Ambassador, you will be responsible for providing exceptional service during overnight shifts. Key tasks include managing guest check-ins, check-outs, and responding to requests. You should be familiar with hotel procedures and committed to maintaining a high standard of guest satisfaction.

Key Responsibilities:
• Manage guest check-ins and check-outs accurately
• Respond to guest inquiries and resolve complaints promptly
• Complete daily reports and balance cashier audits
• Ensure explicit communication across departments
• Familiarize guests with hotel facilities and events

Requirements:
• Previous Front Office or Night Audit experience preferred
• Proficient in OPERA and Microsoft Office
• Excellent verbal and written English skills
• Strong customer service and communication abilities
• Ability to multi-task in busy environments

Bring your enthusiasm and dedication to guest service at One King West Hotel & Residence.
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📌 Night Audit and Guest Services Role (Ontario)
🏢 Hcareers
📍 Ontario