Elevate guest experiences as an Assistant Front Office Manager at a prestigious hotel in East London. Support the Front Office Manager by overseeing reception and concierge operations while ensuring exceptional service delivery.

In this key role, you will assist in managing front desk, concierge, and bell staff, ensuring guests receive a warm welcome and efficient departures. Your leadership skills will shine as you train the front office team, resolve guest inquiries, and contribute to high service standards.

Key Responsibilities:
• Assist in supervising front desk, concierge, and bell operations
• Ensure productive guest welcome and departure experiences
• Resolve guest inquiries and complaints promptly
• Manage daily operations including check-ins and billing
• Train and mentor front office staff for excellence

Requirements:
• 1-2 years' experience in front office operations
• Knowledge of hotel operations and customer service
• Solid leadership and communication skills
• Ability to perform under pressure in busy settings
• Proficiency in property management systems

Bring your passion for outstanding service to lead the front office team effectively.
#J-18808-Ljbffr

📌 Front Office Management in East London (Ontario)
🏢 Placements24
📍 Ontario