Drive exceptional claims service as a Claims Supervisor at Wawanesa. This hybrid role combines leadership with customer care, enhancing team efficiency in various Canadian locations.
Wawanesa Mutual Insurance is looking for a dedicated Claims Supervisor to lead a dynamic claims team. With a focus on customer service, this position requires a thorough understanding of insurance adjusting, team management, and operational efficiency. You will supervise daily activities and ensure that service standards are met while providing essential guidance and coaching.
Key Responsibilities:
• Provide exceptional customer service and support
• Supervise daily claims team activities efficiently
• Coach and develop team members for optimal performance
• Manage workflow and priorities based on corporate guidelines
• Conduct claims file reviews to promote continuous improvement
Requirements:
• Minimum 5 years in insurance adjusting
• Degree in a relevant field preferred
• Chartered Insurance Professional designation desired
• Solid communication and analytical skills
• Excellent negotiation capabilities
Lead the claims team at Wawanesa, ensuring excellence in service delivery and operational success.
#J-18808-Ljbffr