Join the team at Post Hotel & Spa as a Guest Services Agent, delivering exceptional customer service in beautiful Lake Louise. Be the ambassador of hospitality and create memorable guest experiences each day.

As a vital part of our front desk team, you will welcome guests, manage check-ins, and handle inquiries efficiently. Your communication and organizational skills will ensure guest satisfaction, as you address needs and resolve issues. This role requires you to be detail-oriented, able to multitask, and maintain professionalism at all times.

Key Responsibilities:
• Welcome guests and manage an effective check-in process
• Address guest requests through various communication channels
• Resolve guest complaints courteously and efficiently




• Provide information on local attractions and hotel services
• Process billing accurately and handle cash-out reports

Requirements:
• Strong interpersonal and communication skills
• Experience in customer service or hospitality preferred
• Ability to multitask and stay organized
• Experience with Opera PMS and Microsoft Office is beneficial
• Ability to lift up to 50 pounds as needed

Deliver outstanding service and create unforgettable experiences for guests at Post Hotel & Spa surrounded by the beauty of Banff National Park.
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📌 Guest Services Agent at Post Hotel (Alberta)
🏢 GetHired
📍 Alberta