Ready to Make an impact?

Acts in the patient's best interest to implement and support patient-centered care through professional scope of practice and team delivery of company programs to drive patient experience

Inspires a positive, patient-focused culture and ongoing customer experience KPI enhancements

Provides feedback to the team on customer/patient interactions; ensuring the team reacts quickly and effectively to resolve complaints, and collaborate on preventing repeat customer complaints

Actively engages in all areas of Fusion to ensure the patient experiences seamless care and a consistent pharmacy experience across locations.

Focuses on achieving excellence in the areas of patient-centered care, customer service, workflow efficiencies, and professional clinical services (disease state mgmt., medication reviews, health risk assessments, injections/vaccines etc.)

Actively engages in all areas of Fusion to ensure the patient experiences seamless care and a consistent pharmacy experience across locations.

Ensures prescription safety prioritizing technical functions to Pharmacy Registered Technicians and Assistants as required

Initiates care plans, follow up, and completes proper documentation

Collects relevant patient, drug, and disease information

Identification of actual and potential drug related problems through completion of medication reviews

Monitors medication adherence

Provides patient counselling and education for new therapy to patients/caregivers; tailoring to the needs and concerns of the patient (i.e., literacy, hearing loss, privacy, etc.)

Responsible to thoroughly understand all relevant corporate pharmacy service offerings/ programs, and providing each customer/patient with the program that meets their health care needs





Maintains current knowledge of pharmacy practice, regulatory requirements, and industry trends/developments; attend training as required

Provides superior customer service to every customer

Participates in professional programs and collaborates with colleagues to provide excellence in health & wellness services to all patients

Manages the selection, onboarding, training and development, and performance management

Adheres to all regulatory requirements, Company policies, processes, and procedures (e.g., OHS, Loss Prevention, CQI); responsible to train all direct reports and ensures adherence

Supports and fosters effective relationships with provincial Pharmacy Association and college regulatory personnel where required

Supports and Fosters effective relationships with Pharmacy Managers, Registered Pharmacy Technicians, and Assistants in assigned territory

Collaborates with Relief Coordinator and Pharmacy District Manager Collaborates with colleagues to share best practices to continually enhance the patient experience

Here's where you'll be focusing:

Engage with Pharmacy Managers and teams at our 8 Community Pharmacy Primary Care Clinics

Host monthly meetings with CPPCC teams, help to coach CPPCC teams on best practices and viability

Review financials for each clinic and advise on improvements





Follows through on commitments and make sure others do the same

Acts with a transparent sense of ownership

Takes personal responsibility for decision, actions, and failures

Establishes clear responsibilities and processes for monitoring work and measuring results.

Designs feedback loops into work

TEAM BUILDER

Work cooperatively with others across the organization to achieve shared objectives

Represents own interests while being fair to others and their areas

Partners with others to get the work done. Credits others for their contributions and accomplishments

Gains trust and support of others

MANAGE CHANGE

Deals comfortably with the uncertainty of change. Effectively handles risk.

Can decide and act without the total picture. Is calm and productive, even when things are up in the air

Deals constructively with problems that do not have clear solutions or outcomes

DAY TO DAY OPERATIONS

Readily takes action on challenges, without unnecessary planning and identifies opportunities

Displays a can-do attitude in good and bad times. Steps up to handle tough issues

DEVELOPS TALENT

Places a high priority on developing others

Develops others through coaching, feedback, exposure, and stretch assignments

Aligns employee career development goals with organizational objectives

Encourages people to accept developmental moves

What you have to offer:

Bachelor of Science in Pharmacy from a recognized institution.

Must be a Licensed Pharmacist, in good standing, in the province of responsibility

Injection and First Aid certified

Minimum of 2 years' experience as a licensed pharmacist

Kroll software experience is preferred

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📌 Pharmacy Assistant Manager - RPT (Saskatchewan)
🏢 Safeway
📍 Saskatchewan