Soutenir la vente et la promotion des services de collecte de déchets de GFL en appuyant les représentants des ventes externes et en agissant comme liaison entre les opérations et l'équipe des ventes.
Ce que nous offrons: Poste hybride combinant travail au bureau et télétravail.
Environnement de travail dynamique et collaboratif.
Possibilités de développement professionnel et d'avancement.
Programme complet d'avantages sociaux.
Principales responsabilités: Offrir un service à la clientèle exceptionnel par téléphone et par courriel.
Répondre aux demandes des clients et assurer un suivi rapide et professionnel.
Créer, traiter et suivre les commandes dans le système ERP.
Préparer des soumissions et veiller à l'exactitude des informations transmises aux clients.
Résoudre les préoccupations et les plaintes des clients de façon efficace.
Collaborer étroitement avec les équipes des opérations, de la répartition, de la facturation et des ventes afin de répondre aux besoins de la clientèle.
Maintenir des dossiers précis et à jour dans les systèmes de gestion.
Respecter les politiques, procédures et normes de l'entreprise.
Qualifications: Expérience en service à la clientèle ou dans un rôle administratif similaire.
Excellentes habiletés de communication en français ( et en anglais un atout), à l'oral et à l'écrit.
Maîtrise de Microsoft Office (Outlook, Excel, Word) et aisance avec les systèmes ERP.
Souci du détail, sens de l'organisation et capacité à gérer plusieurs priorités.
Esprit d'équipe, autonomie et capacité d'adaptation.




GFL is committed to equal chance for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.
GFL does not provide visa sponsorship for this position.
Valid work authorization in the country where the job is located is required.
Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.
This hiring process may utilize machine-based systems to assist in screening and assessing applicants.
Final selection decisions are made by our recruitment team.
At the heart of GFL lies our greatest asset—our people. So, we're glad you landed here! We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions.
We aspire to create the right jobs in a way that brings you along with us. At GFL, growth isn’t just for our business—it’s for our people.
Because we see the potential in all our employees to do whatever it is they set their mind to,



and we’re proud to support them in that journey. We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions.
With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life.
We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way. Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life.
GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams.
Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities.
Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.

#J-18808-Ljbffr

📌 Administrateur (trice) Service à la Clientèle / Customer Service Administrator (Quebec City)
🏢 GFL Environmental
📍 Quebec City