Drive restaurant success as a Shift Leader at Chick-fil-A Tanger Ottawa. Oversee operations and inspire your team to excel in guest service and performance.As Shift Leader, you will be critical in ensuring seamless restaurant operations and providing the highest standards of guest satisfaction. Collaborating with the Team Leader, your role includes addressing challenges in real-time and supporting team members to foster a positive work culture. The position requires hands-on leadership to cultivate engaging customer experiences through effective management.Key Responsibilities:Monitor daily operations and ensure quality serviceImplement food safety and cleanliness protocolsSupport team performance through motivation and guidanceAddress guest queries and concerns swiftlyReport shift performance metrics to leadershipRequirements:1-3 years' leadership experience or relevant degreeProven customer service skills are essentialCapacity to work under pressure in a busy environmentEffective communication and teamwork abilitiesMust obtain or have food handlers' certificateEnhance customer interactions and operational efficiency as a Shift Leader at Chick-fil-A Tanger Ottawa.