Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description: Position Purpose summary: To prepare and serve nutritious good tasting meals in an efficient and effective manner in accordance with food safety practices.
SALARY : Per Collective Agreement TERMS : Casual, On-Call (0-37.5 hours/week) DAYS & TIME : Applicants must be available to work for a variety of shifts, including day, evening, overnight, weekend and statutory holidays
KEY Accountabilities: Clean and organize storerooms and coolers during shift, including putting deliveries and donations away
Plan and prepare meals in accordance with published service schedules
Completely clean all work areas and equipment both during shift and before leaving
Follow written and oral portioning guidelines
Provide direction to volunteers helping in the kitchen
Ensure surplus food is properly cooled and stored at the end of the meal service and ensure food wastage is reduced
Report in writing occurrences or problems with customers or others so that action can be taken and ensure supervisor is aware of customer feedback relating to meals and service
Maintain discipline and order in the kitchen and in the dining room area. This is to be done firmly but respectfully and with assistance when needed
Record meal amounts and volunteers tickets for the shift worked
Complete shift duties from posted shift lists and verbal instructions
Ensure that catering needs are met according to the posted lists and any verbal instructions
Fill out food safety forms required for the shift worked
Follow policy and procedures as outlined in manual and for each shift
Report all faulty kitchen equipment as quickly as possible
Provide sufficient preparation for the next days meal service, including pulling any needed items from the freezer
In the absence of a dishwasher and/or volunteer assistance:



Maintains cleanliness of work area – garbage, floors, dishes, cutlery, pots and pans.
Responsible in putting dishes back to their proper shelves.
Maintain cleanliness of the plate rack, cup rack, equipment shelving, dishwasher, sinks and all the speed racks.
Cleans all stainless steel after usage and mops floor when necessary.
Polish and maintain silverware and other metal kitchen equipment.
Performs all duties in a secure and efficient manner and maintains work are in a clean, orderly, and safe condition as per food safety plan.
Maintain a high level of cleanliness at all times within the kitchen and storage area.
To demonstrate compassion in the administration of policies and procedures and to support, where and when possible, the efforts of all residents and co-workers.
Interactions with all peoples must be respectful, honest, and caring.
Assertiveness is not to be construed as aggressiveness and mannerisms must reflect desired behavior.
Employees are expected to take appropriate corrective action and report conditions which may negatively impact the facility’s fundamental values or physical assets.
Performs other duties as assigned.
Working Conditions: The incumbent’s work environment is typically in a kitchen in a ministry unit/social services facility. The incumbent will work under the following disagreeable conditions:
Dealing with angry people
Verbal abuse
Hot/Steamy environment
Noisy
Crowded in some cases
Pressure with timelines
Cuts, burns and entering freezers
The job incumbent may be exposed to the risk of moderate to sever injury or illness due to:
Physical attacks by others (verbal)
Exposure to toxic chemicals
Moving objects
Sharp objects
Electrical hazards
Injury from lifting
Falling on wet/slippery floors
Cuts, burns and entering freezers
Education, Qualifications and Certifications Grade 12 education or equivalent
Adequate training in a restaurant type environment
Recognized cooking course certificate
Foodsafe Level 1
First Aid Level 1
Experience and Skilled Knowledge Requirements Prior related experience, including institutional kitchen experience or equivalent an asset.
Inventory management of supplies




Working in a team environment in a position of responsibility with minimum supervision
Ability to teach and supervise others in a non-threatening positive manner
Ability to accept coaching, education, and instruction of cooking techniques and constructive criticism
Strong written and oral communication skills with ability to communicate well verbally with residents, customers, staff, and including interdepartmental staff
Ability to serve people without judgement.
Skills and Capabilities The performance of the job requires frequent amount of standing manipulating foods and moderate amounts of lifting, cutting, chopping, carrying supplies and walking. The incumbent is required to lift up to 50 pounds. The performance of the job requires frequent attention to the preparation of food, reading recipes, adhering to safety procedures and regulations and occasionally ordering supplies. Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.
Compensation: The target hiring range for this position is $23.43 to $23.68 with a maximum of $23.93. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.
Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service.
We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.
If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.

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📌 Cook Casual (British Columbia)
🏢 TSA The Salvation Army TSA
📍 British Columbia