Take on a vital role at the Workplace Safety and Insurance Appeals Tribunal as an Appeal Services Officer in Toronto. Engage in comprehensive appeal processing and case management while collaborating in a team environment.

This position includes one permanent and one temporary contract role, ideal for motivated professionals with robust communication skills. As an Appeal Services Officer, you will handle a high volume of cases, conduct initial reviews, and maintain case files. You will also be responsible for monitoring and updating case information, ensuring that all necessary documentation is correctly processed.

Key Responsibilities:
• Conduct initial reviews of case documentation for appeals
• Update case files and manage communication with parties




• Process dormant appeals to prepare files for hearings
• Maintain “hearing ready” case files accurately
• Draft closing notices for abandoned appeals as needed

Requirements:
• Knowledge of the Workplace Safety and Insurance Act
• Advanced communication skills in English
• Proficient in Microsoft Word and Adobe Acrobat Pro
• Strong analytical and organizational skills
• Ability to manage a large caseload with attention to detail

Become an integral part of the team by ensuring efficient case processing and thorough documentation.
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📌 Appeal Services Officer in Toronto (Ontario)
🏢 Workplace Safety and Insurance Appeals Tribunal
📍 Ontario