Lead the returns process at a agile warehouse by managing end-to-end operations, including freight returns and compliance. This position demands strong organizational skills, and effective team leadership, and operates on a Tuesday to Saturday schedule.

As a Team Lead in Returns Management, you will oversee all aspects of the returns process, ensuring accuracy and efficiency in documentation and operations. You will manage daily work assignments, monitor team performance, and create a positive work culture. A focus on continuous improvement and safety compliance is essential in this role.

Key Responsibilities:
• Manage end-to-end returns processes and freight returns
• Coordinate with hub dispatch for in-city store returns




• Ensure compliance with Occupational Health and Safety regulations
• Lead the loading and tagging of returns for outgoing products
• Monitor performance metrics for returns and documentation

Requirements:
• High school diploma or equivalent
• Strong organizational and leadership skills
• Knowledge of returns processes and warehouse operations
• Proficient in tracking tools like Airtable
• Excellent communication abilities

Bring your leadership skills and efficiency mindset to excel in returns management.
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📌 Team Lead - Returns Management (Ontario)
🏢 Metro Supply Chain Group
📍 Ontario