Embark on your IT career with ENMAX as an I&T; Service Delivery Co-Op Student in Calgary. This hybrid role offers hands-on experience in ITIL processes while fostering collaboration and user experience improvement.

As an I&T; Service Delivery Co-Op student, you'll engage with critical ITIL Service Management processes like Incident Management and Change Management. Collaborate with the ITSM team to support essential activities, audit service records, and gain insights from user satisfaction surveys. Your role will involve interacting with stakeholders to enhance processes and workflows while contributing to a culture of innovation and integrity at ENMAX.

Key Responsibilities:
• Assist in ITIL processes including Incident and Change Management
• Support Change Management by reviewing requests and documenting outcomes




• Engage in Major Incident activities for effective service restoration
• Participate in Problem analysis to identify permanent fixes
• Create knowledge articles for end-user assistance

Requirements:
• Enrolled in Information Technology program (1st to 4th year)
• Familiar with C# .Net and jQuery
• Knowledge of Microsoft Office, Teams, and SharePoint
• Experience in Agile and DevOps is a strong asset
• Strong communication skills, both verbal and written

Unleash your IT knowledge and enhance user experience while working with the cutting-edge team at ENMAX.
#J-18808-Ljbffr

📌 Co-Op Student in I&T Service Delivery (Alberta)
🏢 ENMAX
📍 Alberta