Senior Director - Enterprise Performance, Evaluation and Strategic Initiatives (Ontario)

Senior Director - Enterprise Performance, Evaluation and Strategic Initiatives (Ontario)

04 Oct
|
Durham Community Health Centre
|
Ontario

04 Oct

Durham Community Health Centre

Ontario

Our client, a well-established leader in the automotive distribution industry, is seeking an experienced Identity & Access Management Specialist to join their Information Services team.
Salary: CA$30.00 hourly

Employment type: Full time

Advantages

Hybrid work model with flexible in-office days

Competitive compensation package including bonus

Extended health, dental, and pension benefits from day one

Tuition and fitness reimbursement programs

Paid holiday shutdown and generous time off

Sabbatical leave program

Condensed summer work week

Responsibilities

Identity Platform Management

Act as subject matter expert for enterprise identity platforms, ensuring secure integration of workforce and customer identities and seamless synchronization of access across core business systems

Configure, maintain, and optimize IAM solutions supporting authentication, authorization, and access lifecycle management

Contribute to platform roadmaps aligned with enterprise security strategy and evolving business needs

Collaborate with technical teams to integrate IAM solutions with new and existing systems

Identity Integration & Governance

Own identity flows across critical enterprise systems, ensuring consistent enforcement of access policies

Support and enhance RBAC, MFA, and SSO configurations aligned with regulatory requirements

Partner with compliance, audit, and security teams on controls, access reviews, and governance initiatives

Contribute to IAM policy and standards development

Identity Processes & Enablement

Document and implement repeatable IAM processes to ensure secure, scalable identity operations

Support access certification campaigns and audit activities

Streamline access request and approval processes, balancing security and business productivity





Support automation initiatives for provisioning, deprovisioning, and access changes

Vendor & Service Provider Liaison

Serve as technical liaison with managed service providers and vendors supporting IAM platforms

Review vendor roadmaps and communicate platform changes to internal stakeholders

Monitor service delivery against SLAs and KPIs

Operational Support & Continuous Improvement

Provide Tier 2/3 escalation support for IAM-related incidents and service requests

Analyze incident trends and operational gaps to inform improvements

Develop automation scripts and workflows (e.g., Okta Workflows, Terraform) to enhance provisioning, monitoring, and audit readiness

Qualifications

University Degree or College Diploma in Computer Science, Cybersecurity, Information Technology, or equivalent

Minimum 5 years of progressive experience in IAM-focused roles supporting enterprise identity platforms (e.g., Okta, Auth0, Azure AD)

At least one IAM certification (e.g., CIAM, Okta Certified Professional/Admin, Auth0 Implementer, Microsoft SC-300) and one security certification (e.g., CISSP, CCSP, CISM, CISA, SANS-GIAC, CCSK)

Hands-on experience with user lifecycle management, RBAC, access governance, and application integrations using identity standards (SAML, OIDC, OAuth, SCIM, Zero Trust)

Familiarity with compliance frameworks (SOX, PIPEDA) and conducting access reviews

Experience supporting identity-related incident investigations (e.g., MFA fatigue,



account compromise)

Experience integrating IAM solutions in cloud and hybrid environments

Strong analytical and communication skills, with the ability to explain complex identity concepts to both technical and business audiences

Proven ability to collaborate across security, infrastructure, and business teams

EEO Statement
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

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📌 Senior Director - Enterprise Performance, Evaluation and Strategic Initiatives (Ontario)
🏢 Durham Community Health Centre
📍 Ontario

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