Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter.

In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

This position is located at 563 Highland Road West, Kitchener, On. Starting salary is budgeted to be between $52,228.81 and $62,228.81, depending on skills and experience.

Position Purpose Summary:

The role ensures consistent profitability of the store by implementing national and regional standards in sales, customer service, merchandising, marketing, public relations, staff training, reclamation and product donation flow, transportation, and processing of in-store donations.

Accountabilities:

The incumbent may perform all, some, or similar range of duties.





- Direct all operations of store to meet sales targets and control expenses while maintaining customer service standards
- Hire, orientate, train, evaluate, recognize, discipline, and terminate based on Territorial/National standards
- Manage health and safety, labour & employee relations, and other related issues at a store level
- Decide on in-store promotions and auctions and keep abreast of marketing trends by checking competitors’ stock
- Plan store layout to attract customers including window displays and merchandise displays
- Determine and maintain appropriate inventory levels based on spot checks and reviews of weekly sales records
- Maintain control of inventory by ensuring store donations are retrieved, sorted, and priced appropriately
- Ensure in-store safety for staff and customers (e.g., snow removal, explicit fire exits, no obstacles inside/outside store, cleans spillage and maintains store cleanliness)
- Prepare financial and other requested reports to the National and Regional offices (sales reports, staffing costs, payroll data, etc.)
- Work with Salvation Army agencies to delivery emergency and disaster services as assigned by District Manager
- Responsible to plan, organize, direct, and control all store operations
- Help store associates make connections with the customers and

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📌 Store Manager (Kitchener)
🏢 The Salvation Army Canada and Bermuda
📍 Kitchener