At UniFirst, we Always Deliver âfor our customers and our people. As a Route Service Supervisor youâll lead and work alongside a team of Route Service Representatives who service a diverse portfolio of customers each day, from small family-owned businesses to large corporate locations. This is an entry-level supervisor opportunity designed for career-minded individuals eager to grow, develop leadership skills, and advance within a stable, customer-focused organization. What Your Role Entails: ⢠Provide route coverage during Route Service Representative absences (e.G., illness or vacation), offering hands-on support while assessing performance and customer satisfaction and loyalty. ⢠Respond to customer service requests in a timely and professional manner ⢠Negotiate customer contract renewals ⢠Build and maintain strong relationships with customers and team members ⢠Collaborate closely with leadership and management to deliver best-in-class customer service and product programs ⢠Support the training and development of a team of Route Service Representatives High school diploma or CAEC is required. Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service. A hands-on,



relationship-focused supervisor who isnât afraid to roll up their sleeves to support the team and, most importantly, the customer. Team Development & Coaching: Enjoys working closely with a team of Route Service Representatives, providing guidance, support, and mentorship as they grow in their roles. Prior leadership, customer service, route sales, delivery, and/or entrepreneurial experience preferred. Tech-Savvy: Comfortable using and learning recent technologies to enhance operational efficiency and improve customer experience. Competitive Compensation: Competitive wages, RRSP with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more. Training & Development: Formal training through our SCP program to set you up for success. Continuous training and growth opportunities A supportive and inclusive workplace rooted in a strong sense of community MondayâFriday daytime schedule, no nights or weekends If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, weâd love to hear from you! UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations throughout the U.

📌 Service Coordinator/Customer Service (Toronto)
🏢 UniFirst
📍 Toronto