Become a vital part of CMA CGM in Montreal, Quebec as a Customer Service Coordinator focusing on import and export. Deliver exceptional support and resolve customer inquiries with expertise.CMA CGM is seeking a Customer Service Coordinator to enhance customer satisfaction in shipping and logistics. This role requires bilingual candidates who can effectively manage documentation and provide proactive updates on shipments. You will ensure all customer queries are answered efficiently while collaborating with internal teams to resolve issues and promote digital tools.Key Responsibilities:Address customer inquiries and resolve issues promptlyEnsure timely responses to all customer queriesAssist with shipping documentation and instructionsProvide proactive updates on shipment statusesPromote and educate customers on digital platformsRequirements:University degree; transportation certificate preferredMinimum one year in a customer service roleBilingual in English and FrenchStrong communication and problem-solving skillsProficiency with Salesforce or related softwareLeverage your customer service skills to support CMA CGM's mission in Montreal.

📌 Customer Service Coordinator In Montreal
🏢 American President Lines
📍 Montreal