Your Opportunity:At Health Shared Services our mission is to provide a patient-focused, quality health system that is accessible and sustainable for all Albertans. Working under the general supervision and guidance of the Supervisor, Registration, Switchboard & Patient Information, the Administrative Support III is responsible for obtaining and inputting accurate demographic & financial information, on the appropriate hospital information system, on patients, presenting at various entry points of the health system.Essential functions of the position; Obtains and records accurate demographic and financial information on patients, by interviewing patients, family members and/or care providers. Consistently applies Positive Patient Identification during the registration/pre-registration process to ensure accurate record linkage, support safe delivery of patient care and reduce identify theft. Verifies patient eligibility as it relates to healthcare coverage.Reviews Financial Agreement Forms with patients who do not have valid provincial healthcare coverage & ensures that forms are completed appropriately. Prepares identification labels, identification wristbands and verifies patient's name and date of birth when applying wristband to patient. Informs patients about options for accommodation and the process for requesting preferred accommodation. Consistently applies best practice as outlined in the Provincial Registration Standards & Practices Manual.Adhere to mandatory privacy legislation, including the Health Information Act (HIA), Access to Information Act (ATIA), and Protection of Privacy Act (POPA), and complete all duties in accordance with Provincial policies and procedures, legislation and regulations. Performs other related duties as assigned by the Supervisor.DescriptionAs an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.Transition Company:



Health Shared ServicesClassification: Administrative Support IIIUnion: AUPE GSSUnit and Program: RegistrationPrimary Location: Sturgeon Community HospitalLocation Details: As Per LocationMulti-Site: Not ApplicableFTE: 1.00Posting End Date: 28-SEP-2026Temporary Employee Class: Temp F/T BenefitsDate Available: 08-OCT-2026Temporary End Date: 30-SEP-2027Hours per Shift: 7.75Length of Shift in weeks: 6Shifts per cycle: 30Shift Pattern: Days, Evenings, Nights, WeekendsDays Off: As Per RotationMinimum Salary: $25.72Maximum Salary: $31.25Vehicle Requirement: Not ApplicableRequired QualificationsCompletion of Grade 12 or equivalent.Additional Required QualificationsMedical Terminology - certificate required and testing done prior to interview. Accurate typing speed of 40 wpm required and testing done prior to interview. Strong computer skills required. Demonstrated proficiency in the English language, both written and oral required. Employs effective communication skills, promoting and adhering to excellent customer service in every interaction regardless of who it is with.Must have excellent communication skills as there is a high degree of interaction with patients and a variety of disciplines at all levels of the organization. Ability to function effectively in a highly energetic environment, including working under pressure, adapting and responding to changing priorities and meeting deadlines. Ability to work independently with minimal supervision. Able to work all shifts as operationally required.Physical requirements include the ability to push/pull patients presenting in wheelchairs, assisting with carrying patient belongings upwards of 20 lbs.Preferred QualificationsPost-secondary education applicable to position – MOA/Unit Clerk/Admitting Clerk with no less than one year experience is preferred. Experience in a healthcare or medical office setting is preferred. Experience practicing N-O-D: tells the patient his/her name, explains his/her occupation and what he/she will be assisting the patient with.

📌 Administrative Support Iii (St. Albert)
🏢 Alberta Health Services
📍 St. Albert