Select how often (in days) to receive an alert:Accident Benefit Claims - Senior Technical Specialist CATDate: Sep 30, 2026Location: Thornhill, ON, CA, L3T 7P9Salary Range: $66,900 - $102,900 CADCompany: CAA Insurance CompanyPosition Type: Existing positionAbout UsOur P&C Insurance Company offers a dynamic professional setting which strives to offer the ultimate customer experience. We share in each other's successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.Who we areWho we areAre you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!At CCG, we are committed to delivering an exceptional Associate experience. We offer:Work-life harmony with access to an award-winning holistic wellness program,Continuous learning through our robust corporate curriculum and education reimbursement program,Incredible rewards, travel incentives, and product and service discounts,Pay-for-performance and best-in-class recognition programs, andCompetitive benefits that include a defined contribution plan, personal spending account, and so much more.Join our growing team where everyone belongs!What you will do:Investigate, evaluate, negotiate personal/commercial lines claims of moderate to high complexityManage Catastrophic claims and claims with catastrophic riskHandle their own litigation/LAT disputesManage challenging coverage claims with tact and professionalismTimely, accurate reserving in line with corporate protocols and guidelinesMaintain control over expenses through pro-active handling techniquesObtain approval from Manager on claims above authorityProvide high quality customer experience to all stakeholdersCollaborate effectively with peers/other departmentsRemain up to date on industry trends and case lawManage claims in litigation,



participate in mediations, pre-trials, and settlement conferencesPerform other tasks and duties as assigned by the ManagerPlease note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.Who you are:Post-secondary education or equivalent experienceMinimum of 5-7 years of accident benefits claims handlingCIP or working towards designationSolid understanding of SABs and LAT Common Rules of Practice and Procedure along with knowledge of case lawStrong understanding of Ontario Auto Legislation and insurance contracts in various jurisdictionsKnowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issuesAbility to collaborate in a team environment; prioritize and multi-taskAbility to cross-reference information with attention to detailAdaptability and willingness to learnStrong decision making and problem-solving skillsExcellent communication skills, both written and verbalDemonstrated negotiation and conflict resolution skillsPlease note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.Please note that we may use AI tools to help us through the recruitment process.Our CommitmentWe are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

📌 Senior Technical Specialist Cat - Accident Benefits (Edmonton)
🏢 Echelon 56
📍 Edmonton