Customer Account Administrator (Bedford)

Customer Account Administrator (Bedford)

03 Oct
|
Municipal Group of Companies
|
Bedford

03 Oct

Municipal Group of Companies

Bedford

REgroup, a division of The Municipal Group of Companies, is an Environmental Services company that services the HRM. For over 20 years, the REgroup has been providing integrated waste collection, management, and recycling services. We are widely recognized for being Friendly, Efficient, Reliable and On-time, and are proud to offer a full range of equipment to service the needs of our clients. We are currently looking for a Customer Account Administrator based out of Lower Sackville, NS. The position is a permanent role based on a 40-hour work week, Monday through Friday.Position SummaryAs a key member of REgroup's administrative team, you will act as a liaison between Sales, Operations, Finance and Administrative staff. Working closely with the Accounting and Sales teams, you will control the information needed to assist with billing and prepare the necessary reports for customers. An ideal candidate will be well-organized with the ability to manage a high volume of requests with a solid attention to detail and a commitment to deadlines.Primary Duties And ResponsibilitiesHandling of special billing requirements for customers,



including uploading data into requested portalsCreating and maintaining weight reports for customers on an as-need basisAlert sales team of any potential new business or expiring contractsAdministration of customer accounts, system updates, pricing, and entries into the customer database as requiredUpdating and maintaining company information on compliance portalsProvide customer service by answering / assisting with customer inquiriesOther duties as requiredRequired Knowledge, Skills, Abilities, Education, and ExperienceGraduate of an office administration program or equivalentExperience with Microsoft Office products (specifically Microsoft Excel) and customer database systemsPrevious experience in a customer service roleEffective problem-solving skills with high attention to detailUtilizes strong organizational and planning skillsStrong oral and written communication skillsWillingness to work in a team environmentA comprehensive pension and benefits package are offered with this position along with opportunities for advancement and training and development.We are an equal opportunity employer that encourages all interested candidates to submit a resume.We would like to thank all those who apply; however only those selected for an interview will be notified.

📌 Customer Account Administrator (Bedford)
🏢 Municipal Group of Companies
📍 Bedford

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