Lead the Eligibility Services team at Alberta Blue Cross in a hybrid role focused on member enrolment and service excellence. Manage complex issues, enhance processes, and foster team development.This Team Manager position is crucial for overseeing member enrolment, administrative accuracy, and service delivery within Alberta Blue Cross. You will guide a team to navigate complex administrative challenges while ensuring exemplary customer service standards and timely project implementation.



Candidates will thrive in a flexible setting and embrace continuous improvement through innovation and effective leadership.Key Responsibilities:Manage daily team activities and provide leadershipResolve complex member administration issues efficientlyCommunicate policy changes across relevant departmentsConduct performance reviews and support team developmentChampion AI tools to streamline processes and enhance efficiencyRequirements:3-5 years of relevant work experienceProven leadership skills in healthcare or service deliveryStrong decision-making and problem-solving abilitiesExcellent interpersonal and communication skillsExperience with workflow automation tools is an assetLeverage your leadership skills in this critical role at Alberta Blue Cross, enhancing member enrolment processes and team performance.

📌 Eligibility Services Team Manager - Hybrid (Edmonton)
🏢 Abc Benefits
📍 Edmonton