WHO WE AREPeninsula Co-op is a Vancouver Island–based co-operativeoperating liquor stores, a grocery store, fuel and convenience centres, andcommercial cardlock and home heating services. Proudly certified as a GreatPlace to Work®, we are guided by solid People First values and committed togiving back through member rebates, staff profit sharing, and meaningfulcommunity investment.WHAT WE'RE LOOKING FORWe are looking for a Representative, Member &Commercial Services to join our team at our Support Office. This isan in-person full-time position working 40 hours per week in Saanichton,BC.This role provides excellent service and administrativesupport to our members and commercial account holders while supporting accountadministration, billing, payments, Home Heating orders, and other financial andoperational processes.Our ideal candidate is:Experienced in customer service, accountsreceivable, member/customer accounts, or credit and collections, with at least1 year of related experienceFamiliar with point-of-sale systems, invoicing, payment processing,accounts receivable procedures, and/or electronic billing systemsAccurate and detail-oriented, with strong dataentry and record management skillsComfortable using Microsoft Office, particularlyExcel, and able to learn accounting and billing softwareA high school graduate; post-secondary educationin accounting, business, or a related field is considered an assetApproachable, qualified, and committed toproviding excellent member and customer serviceOrganized and able to manage multiplepriorities, deadlines,



and follow-up requirementsA strong communicator who works collaborativelywith others and recognizes when more complex issues should be escalatedWHAT YOU'LL DORespond to inquiries related to Membership andCommercial accountsMaintain accurate membership and accountinformation, documentation, and recordsReview Home Heating orders and help coordinatedeliveriesPromote Home Heating, Cardlock, and Commercialservices to members and account holdersProcess payments, prepare bank deposits, andhelp resolve payment discrepanciesSupport invoicing, accounts receivable,reconciliations, inventory audits, and month-end processesProvide administrative support including dataentry, filing, document organization, records management, and correspondenceCoordinate gift card and charge card orderingand distributionSupport compliance audits, special projects, andother accounting and membership-related activities as requiredWHAT WE OFFERIn addition to a wage range of $21.32 – $26.65 per hourwith the starting wage based on experience, we offer a great benefits packagethat includes:Quarterly performance bonuses and annual profitsharingExcellent group benefits (health, dental,vision)Up to 6% pension matching opportunities$300 reimbursement per year for personal healthand wellnessEmployee discount programsEducational funding supportPaid volunteer opportunitiesPaid top up for parental and compassionate careleaveCareer growth and development opportunitiesPeninsula Co-op is an equal opportunity employer. We'reproud to foster a safe, inclusive, and supportive workplace where team membersare valued and encouraged to grow. If you require accommodation at any stage ofthe recruitment process, please notify the People, Culture & Community team at [email protected].

📌 Representative, Member & Commercial Services (Victoria)
🏢 PENINSULA CO-OP
📍 Victoria