Drive your IT career forward as an IT Help Desk Technician at Septodont in Cambridge, Ontario. Focus on providing top-notch support for end-user technology and ensuring compliance.The IT Help Desk Technician plays a crucial role in managing technology issues for employees, involving troubleshooting, hardware repair, and system monitoring. You will also assist in onboarding current staff and ensure inventory accuracy, contributing to the overall efficiency of IT operations.Key Responsibilities:Deliver first-level help desk support for technical inquiriesConfigure and maintain end-user computers and devicesEscalate unresolved issues to higher support levelsPrepare and manage equipment for new hiresParticipate in compliance monitoring initiativesRequirements:Bachelor's degree or diploma in IT or equivalentMinimum 1 year of experience in IT supportExcellent organizational and customer service skillsAbility to communicate technical concepts clearlyBilingual capabilities in English/French or Portuguese are a plusJoin Septodont and help improve health outcomes through technology.

📌 It Help Desk Technician Role (Cambridge)
🏢 BioTalent Canada
📍 Cambridge