Customer-Focused Reservations Coordinator Role (Courtenay)

Customer-Focused Reservations Coordinator Role (Courtenay)

03 Oct
|
GetHired
|
Courtenay

03 Oct

GetHired

Courtenay

Become a pivotal part of Nootka Marine Adventures as a Reservations Coordinator in Courtenay, BC. Focus on providing exceptional service while managing guest reservations and inquiries seamlessly.This engaging position expects a minimum of two years of experience in customer service, hospitality, or sales. You'll play a vital role in converting inquiries into confirmed bookings, assisting guests through personalized communication, and maintaining meticulous records across CRM systems. Your skills directly impact our guest's experience and satisfaction.Key Responsibilities:Convert guest inquiries into bookings efficientlyManage various reservation types for activitiesProvide timely and professional guest responsesPromote Nootka's offerings through sales initiativesKeep detailed records of guest interactionsRequirements:Two years of experience in relevant fieldsAbility to work a versatile schedule, including weekendsExcellent organizational and communication skillsProficient with CRM systems and Microsoft OfficeInterest in marine recreation considered an assetLeverage your customer service skills and contribute to the memorable experiences Nootka Marine Adventures provides to its guests.

📌 Customer-Focused Reservations Coordinator Role (Courtenay)
🏢 GetHired
📍 Courtenay

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