Bilingual Customer Support Representative At Brandt (Moncton)

Bilingual Customer Support Representative At Brandt (Moncton)

03 Oct
|
Brandt Group of Companies
|
Moncton

03 Oct

Brandt Group of Companies

Moncton

Join Brandt as a Bilingual Customer Support Representative, delivering exceptional service in both English and French. Respond to inquiries, process orders, and enhance customer satisfaction.Brandt is a family-run, customer-centered company with a solid presence across Canada and beyond. In this role, you will utilize your bilingual skills to engage with customers, actively listening to their needs and providing timely solutions. Your attention to detail and efficient multitasking will ensure orders are fulfilled accurately and promptly.Key Responsibilities:Respond accurately to inquiries regarding parts availability and pricingProvide exemplary customer service through active listeningProcess parts orders quickly and without errorConfirm inventory availability and manage shipping timelinesCollaborate with field staff to resolve product issuesRequirements:Bilingual in French and English is mandatoryStrong problem-solving skills focused on customer satisfactionExperience in a call center is an assetDetail-oriented with a focus on accurate order processingFlexible to work various shifts in a 24/7 support centerDelivering customer support through bilingual communication and order accuracy is essential at Brandt.

📌 Bilingual Customer Support Representative At Brandt (Moncton)
🏢 Brandt Group of Companies
📍 Moncton

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