Elevate client experience as a Client Service Associate at Octacom in Richmond Hill. Ensure exceptional support through onboarding, issue resolution, and project execution in a hybrid work model.In this onsite role, you will be pivotal in providing seamless service to Octacom's clients, handling inquiries through the HubSpot helpdesk, and implementing recent projects. Your proactive approach will drive continuous improvements as you build expertise in document management and financial automation. Collaborate with diverse teams and participate in meetings to stay current on industry practices.Key Responsibilities:Serve as primary contact for client inquiries and issuesAssist with onboarding and implementing new client projectsContribute to documentation and testing for new servicesBuild understanding of Octacom's offerings for client supportAnalyze client data for Business Reviews and presentationsRequirements:Bachelor's degree in Business, IT, or related field1-3 years experience in client or IT supportStrong communication and problem-solving skillsAbility to work independently and in teamsProficiency in Microsoft Office SuiteBe part of Octacom's commitment to excellent client service and collaborative innovation.

📌 Client Service Associate At Octacom (Richmond Hill)
🏢 Octacom
📍 Richmond Hill