Step into the vital role of Information Clerk with Shared Health at the Health Sciences Centre in Winnipeg. This in-person position focuses on customer service and communication within a agile healthcare environment.The Information Clerk works under supervision to manage phone interactions, access information through databases, and handle various inquiries. Key responsibilities include greeting customers, monitoring public address codes, and facilitating effective communication among staff and patients. This role requires high adaptability to multiple shifts and emergency situations, a minimum of 40 wpm typing speed,



and familiarity with medical terminology.Key Responsibilities:Answer telephone calls and screen inquiries effectivelyMonitor and announce public address codes without delayMaintain daily records of paging activitiesDirect and assist patients and visitors at the centerCommunicate using telephone and paging systems clearlyRequirements:One year of related experience in a call centre or healthcare settingMinimum Grade 12 education, Manitoba standardsProficiency in Microsoft Office applicationsExcellent interpersonal and communication skillsAbility to handle stressful situations and multitask effectivelyThis position demands superior customer service skills and requires you to navigate complex communication within a 24/7 healthcare framework.

📌 Information Clerk At Shared Health (Winnipeg)
🏢 Shared Health-Soins Communs
📍 Winnipeg