Grow your career as a ServiceNow Business Analyst with a focus on CMDB and Asset Management processes. Work remotely from Canada while leveraging your expertise in ServiceNow and ITIL standards.This full-time role involves providing in-depth knowledge of ServiceNow CMDB, Discovery, and Asset Management. You'll play a crucial part in recommending improvements, ensuring data integrity, and supporting various IT processes. Collaboration with Asset Managers and the implementation team is essential for successfully managing business requirements and enhancing client support.Key Responsibilities:Provide expertise in CMDB and Asset Management processesRecommend enhancements for the CMDB platformCollaborate with Asset Managers on audits and data integrityCreate and maintain CMDB documentationSupport client User Acceptance Testing (UAT) activitiesRequirements:2+ years of ServiceNow CMDB experienceStrong understanding of ITIL frameworkProficient in business requirements gatheringExperience with SDLC and Agile practicesExcellent communication and analytical skillsLeverage your ServiceNow skills and contribute to effective asset management in a energetic role.

📌 Remote Servicenow Business Analyst Role (Toronto)
🏢 Zortech Solutions
📍 Toronto