Categories: Clerical / AdministrationLocation(s): MarkdaleTypes: Full TimePOSITION TITLE: OFFICE SERVICES COORDINATORDEPARTMENT: BUSINESS OFFICEPOSITION LOCATION: OWEN SOUNDUNION AFFILIATION: OPSEU – CLERICALSTATUS: FULL-TIMEREASON TO POST: DIRECT REPLACEMENTWAGE RATE: $29.237 – $32.224Reporting to the Manager of Registration and Switchboard, the principle role of the Office Services Coordinator is to ensure that the Patient Experience including but not limited to – all registration, switchboard (where applicable), reception, scheduling (where applicable) and business functions – operate in a professional, prompt, accurate and courteous manner.Emphasis is on data quality and support to all hospital departments. Responsibilities include: lead role in site accounting functions including payroll, accounts receivable and accounts payable (mix of duties may vary in each site); communication and interaction with hospital departments, patients, staff and business partners; general business officeadministration, staff scheduling, policy and procedure. The creation of, implementation, and participation in monthly planning and team meetings.The Office Services Coordinator provides support and direction to the Registration Staff/Patient Services Agents in all areas of their position – acts as a resource person for all hospital departments.



Acts as a liaison with the Manager for their respective hospitals.RequiredQualifications / Skills / Abilities:Completion of a College Business Diploma or equivalentCompletion of or current enrollment in Leadership Essentials/Advanced courses at BrightshoresInterest and willing to pursue the development of LEAD competenciesSignificant experience in the coordination of hospital business office functionsKnowledge of generally accepted accounting principles as well as provincial and national health reporting guidelinesKnowledge of accounting programs specifically HRCMKnowledge of and ability in the following competencies: customer service, communication, teamwork, initiative/self-management and accountability, and flexibility/adaptability/change managementComputer skills, at the intermediate level; Microsoft Office suite (Outlook, Excel, Word) – to be testedDemonstrated competencies in all Cerner products including but not limited to all Cerner PM applications, PM Office, ESM Scheduling, and First Net (to be tested)Demonstrated competencies in Surgi Net, HRCM, and 3MRecent satisfactory performance and attendance recordsDemonstrate, promote and encourage Brightshores' values – We Show Up for Each Other, We Are Trusted to Act, We Create Solutions Together, We Strive for Better, We Share AccountabilityAdvocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudesComply with all applicable health and safety policies, procedures and regulations, and actively contribute to maintaining a safe and healthy work setting

📌 Office Services Coordinator – Business Office 482-26 (Bradford West Gwillimbury)
🏢 Brightshores Health System
📍 Bradford West Gwillimbury