Located on the northwestern tip of Long Lake, Nanaimo Memory Care is an 83 bedbeautiful residential complex carecommunity. Offering resident centered care with a specialized focus on our award winningAvenir Alzheimer'sprogram. Designed to encourage interaction and independence while concentrating on meeting resident's unique needs by promoting their individuality and enhancing their health and spiritual well being.This community will be the first stand alonememory careresidence available to seniors living with dementia on Vancouver Island. Residents will benefit from Nanaimo Memory Care's neighbourhood design concept and secure home-like environment. Alzheimer's trained licensed professional staff on site 24 hours a day conduct meaningful engagements personalized to each residents preferences. Our residents will enjoy elegantly furnished private and semi private suites with a personal bathroom.Job DescriptionPosition SummaryResponsible for meeting and greeting residents, guests, suppliers and vendors in a memory care setting. Monitors visitors entering the building and ensures that they sign-in. Answers/transfers incoming phone calls and handles switchboard to respond to all communication needs and inquiries.Essential Job FunctionsServe as receptionist and greet all guests, suppliers and vendors, and outside service providers.Distribute packages, business mail and magazines.Provide on-going switchboard telephone coverage.Monitor closed circuit security TV cameras and fire board alarm (where applicable).Maintain security for admittance to all entries accessible to the public.Prepare maintenance work orders as requested by residents and staff.Prepare correspondence, memos, and other documents.Responsible for data entry of general resident information using computer software system.The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to practice the Personalized Memory Care in all interactions with residents, fellow employees, and guests:We greet residents, employees and guests warmly,



by name and with a smile.We treat everyone with courteous respect.We strive to anticipate resident, employee and guest needs and act accordingly.We listen and respond enthusiastically in a timely manner.We hold ourselves and one another accountable.We embrace and value our difference.We make residents, employees and guests feel significant.We ask "Is there anything else I can do for?"We maintain high levels of professionalism, both in conduct and appearance, at all timesWe pay attention to details.QualificationsEducation Required (Preferred):High School diploma or equivalent in education, training and experienceYears/Months of Experience:One year of experience working as a Receptionist/Switchboard OperatorPrefer experience in senior housing environment.Knowledge/Skills:Knowledge of telephone/switchboard operationsOrganizationExcellent Communication skillsAbility to multi-taskProficiency with Microsoft Office Suite products.Special Requirements (if applicable):Doctor's statement verifying free from communicable diseaseAdditional InformationTools, Equipment, and Machines Used on the JobPersonal ComputerWasher/dryer machinesGeneral office equipment: printer, copier, scanner, fax machine, telephone/switchboard, postage machine, postage scale, check scannerSecurity: entrance security system, walkie-talkie, intercom, overhead pagingPhysical Activities of the PositionLifts up to 50 lbs. occasionallyCarries up to 50 lbs. occasionallyPushes and pulls up to 50 lbs. occasionallyClimbs, reaches, bends and twists occasionallyTalks and listens frequently Sits 7 hours per day; stands and walks 1 hourper day (combined) – 8 hr. dayPhysical Requirements of the JobSedentary work – exerts up to 10 lbs. of force occasionally, and/or up to 20 lbs. of force frequently and/or up to 20 lbs. of force constantly to move objects.Visual Acuity RequirementsClerical/Administrative -including the work of people who do analysis of data, work at a computer terminal, and read.Environmental FactorsNone – the worker is not substantially exposed to adverse environmental conditions.All your information will be kept confidential according to EEO guidelines.

📌 Receptionist (Nanaimo)
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📍 Nanaimo