Join ICON Creative Studio as an IT Helpdesk Technician with evening shifts from 1 PM to 10 PM. Provide technical support for hardware and software issues to ensure seamless operations.As an evening IT Helpdesk Technician, you will support users by troubleshooting hardware and software issues, maintaining networks, and managing the render farm. Collaborate with interdisciplinary teams while communicating through tickets and chat. Your role will be vital in keeping our technology infrastructure functional and productive.Key Responsibilities:Provide technical assistance for user requests and issuesTroubleshoot and resolve networking and computer system problemsDocument progress and solutions in tickets and internal wikiInstall and configure hardware and software efficientlyManage after-hours requests for the render farmRequirements:Experience in help-desk support and troubleshootingProficient in Active Directory, DNS, and DHCPBasic understanding of cloud-hosted email systemsQuick learner with strong problem-solving skillsKnowledge of workstation hardware diagnosticsEnsure smooth running of IT systems with your expertise in troubleshooting and support at ICON.

📌 Evening It Helpdesk Technician At Icon (Vancouver)
🏢 iconcreative
📍 Vancouver