Elevate guest experiences as an Assistant Manager of Guest Services at Alt Hotel Calgary University District. Drive satisfaction and ensure smooth operations in this energetic role.In this key position at Alt Hotel Calgary University District, you will coordinate front-of-house operations while championing guest satisfaction. Your organizational skills and proactive approach will guide daily activities, ensuring guests feel comfortable and valued. Collaborate with various departments to maintain high service standards and address any guest concerns quickly.Key Responsibilities:Lead service excellence across front desk and conciergeTrain and motivate the guest services teamMeasure and enhance guest satisfaction regularlyOptimize room rental revenues with existing strategiesEnsure safety and crisis management measures are implementedRequirements:Diploma in Hotel Management or equivalent experience1 to 3 years management experience in hospitalityStrong guest empathy and effective problem-solving skillsFamiliarity with OPERA PMS preferredProficiency in Office Suite applicationsCreate memorable guest stays through excellent service and management at Alt Hotel Calgary University District.

📌 Assistant Manager Of Guest Services (Calgary)
🏢 Germain Hotels group
📍 Calgary