Reporting to the manager, the assistant manager provides support with planning and managing the company's human, material and financial resources. He or she will be in charge of the team and must ensure the quality of the services provided. Lastly, he or she must ensure that there is always a valuable working atmosphere in the shop. The manager's primary focus must be to ensure that customers always get the best possible service.Mobilize and empower the team with regard to customer serviceSupervise the employees' work with respect to company standardsHelp with store and ice-cream parlor training as and when necessarySupervise use of equipment and know how it works in case there are any problemsTake part in opening and closing cash registers and all kinds of financial operations (balance the tills, give change,



etc.)Take part in task distribution and preparing work schedulesMaintain compliance with the Chocolats Favoris concept and standardsEnsure that company standards with respect to quality, hygiene, maintenance and health and safety are understood and adhered toCommunicate effectively with team membersThe Superpowers we are looking ForGood team spiritPassionate about customer serviceProfessionalismGood knowledge of supply policies and proceduresDynamicVersatileAbility to foresee client needs and find solutions to their concerns with finesse and efficiencyLeadership skills and ability to influence othersAbility to work under pressure and manage stress

📌 Assistant Manager (Ottawa)
🏢 Allmepp
📍 Ottawa