Mutual Fund Administrator - ProficientLocation: Toronto, ON - OnsitePay Rate: $27.00/hrContract Length: 6 MonthsWe at Raise are hiring a Mutual Fund Administrator - Proficient for one of our top clients. After establishing themselves as an industry leader, they're now expanding their team to meet rising demand. We're hiring right now; if you're interested.ResponsibilitiesPre-screen, prepare and input all financial and various non-financial transactions by standard cut off times.Includes but is not limited to: account set-up; address changes, investor changes, redemptions, purchases, switches, non-complex NIGOs, direct trade and wire order placement and settlementMonitor and clear Workflow/Capture items within Service Level Agreements(SLA)Apply all quality control proceduresReconciliation and settlement of daily tradesDaily deposits and cheque processesMessage all accounts where unusual actions have occurredAudit Transactions, question procedures, suggest improvements to processes and give accurate feedback to team members to help reduce errors and ensure a high accuracy rateCommunicate effectively with both internal and external client groupsWork with Manager to update Desk Operating Procedures and other tasks as assigned.Strong technical and analytical skills in running/debugging various applications and macrosAUTHORITIES, IMPACT, RISKResponsible for quality of processing / client experience for assigned client groupsPositive impact through effective management of workflow and support of teamEffective resolution of escalated client or process issuesParticipate in client–specific process reviews and improvements, generally as assigned by Manager or Senior ManagerKey Relationships - Regional & Enterprise WideOther Shareholder Services departments (Customer Contact Centre,
Dealer Relations, Investigations, Reporting and Tax, Special Operations etc)NAV ProductionCustodyCash ManagementPooled FundsClient ServiceExternal – Clients – mid levelTIME ALLOCATIONTransaction Processing - 80%Problem/ Issue investigation and resolution - 10%Projects as assigned by Manager- 10%WORKING CONDITIONSBehaviouralDedication to accuracy/ qualityAbility to multitask own work with support of teamDemonstrates initiativeTeam playerClient focusedHighly organizedResults orientedStrong verbal and written communicationTechnicalStrong understanding the Mutual Fund and Segregated Fund administration and the Dealer networkExpertise in Unitrax Recordkeeping SystemWorking knowledge of FundSERVSPECIAL CONDITIONSAbility to work long hours especially around peak season (RRSP), month-end and year–end to support the team.High-stress, demanding work environment.Ability to Work From HomeEXPERIENCEEssentialExperience within Shareholder Services or similar multi-client mutual fund administration environmentGood working knowledge / experience in the financial services industry, specifically in Mutual fund and Segregated Funds administrationSound knowledge of Mutual Fund and Segregated Fund taxation and compliance /regulation – including Registered ProductsDemonstrated ability to work successfully in a rapid-paced,
high stress environmentCommunicate effectively with both internal and external client groupsStrong customer service skillsComputer Literacy - IntermediateSound technical and analytical skills in running/debugging various applications and macros including MS OfficeDesirableProven track record in leading initiatives, managing cross-functional relationshipsCompletion of IFIC Mutual Funds Operations CourseUnitrax Recordkeeping System knowledgeFundSERV knowledgeAbility to read/write French is an assetMust Haves:3+ Years of Mutual Fund industry experienceNTHUnitraxLooking for meaningful work? We can help!Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we're a certified B Corporation and donate 10% of our profits to charity.We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.Jobs/accommodations/In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 (phone hidden) or
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📌 Mutual Fund Administrator - Proficient (Toronto)
🏢 Ian Martin Group
📍 Toronto