We're looking for a proactive and highly organized Marketing Coordinator + Brand Ambassador to help bring the nutbar brand to life, both inside and outside our cafés. Since opening our first café nearly 10 years ago, our mission has been simple: truly nourish people navigating busy lives with the highest quality food served in the most beautiful way.This role is equal parts brand ambassador, community builder and hands‐on executor. You'll connect our marketing plans with the everyday experience in our stores, ensuring thoughtful ideas translate into thoughtful experiences for our guests.Your days will include visiting our cafés, connecting with customers, capturing content, coordinating catering and partnerships and keeping marketing initiatives moving. This is a highly people‐facing role for someone who loves being out in the community and takes pride in following through on the details.What You'll Do:Marketing + Partnership SupportExecute day‐to‐day marketing initiatives, keeping tasks, calendars, assets and timelines organized and flagging anything that needs support earlySupport product launches, campaigns and seasonal moments, ensuring store teams have the materials and information they needOwn the production, inventory and distribution of signage, print and catering materials so everything arrives accurately and ahead of launchCoordinate partnership logistics, including gifting, sample kits, drop‐offs and deliveries, and represent nutbar at activations, brand moments and select catering eventsTrack campaign and activation results, share weekly updates and bring fresh ideas for partnerships, products and brand experiencesContent + CommunityCapture fresh photo and video content during store visits,



including products, people, behind‐the‐scenes moments and eventsCreate and deliver at least two finished TikToks each week, alongside a weekly selection of photo and video content for the Director of BrandManage day‐to‐day social messages and community interactions with warmth, care and timely follow‐throughBuild relationships with our guests, store teams and local community, helping people connect more deeply with nutbarIn‐Store Brand Experience + Customer CareVisit a nutbar store each weekday, spending dedicated time with guests and teams to understand and improve the customer experienceReview each store's look and feel, making small improvements on the spot and sharing anything that needs operational follow‐upCreate thoughtful, personalized moments for guests by noticing opportunities to go above and beyond and following throughDevelop a strong understanding of our menu, ingredients, sourcing and brand story so you can confidently share what makes nutbar specialMonitor and respond to customer feedback across social, Google, email, voicemail and Shopify, coordinating with the team to resolve concerns promptlyEncourage guests to share honest Google reviews and keep our customer feedback tracker up to dateSupport Shopify customer communication,



including shipping confirmations and order‐related questionsCatering Coordination + RelationshipsCoordinate catering orders with store teams and delivery partners, ensuring everyone has the information they need for accurate, on‐time executionBuild and maintain relationships with catering customers through thoughtful communication and reliable follow‐upGather feedback after catering orders and events, sharing learnings with the teamTrack repeat orders and reconnect with past customers to help keep nutbar top of mind for future catering needsYou'll be a great fit if you:Are deeply aligned with the nutbar mission and passionate about wellness, community and 100% organic foodAre warm, outgoing and naturally make people feel comfortable and welcomedAre highly organized and detail‐oriented, with strong follow‐through and the ability to manage several prioritiesAre proactive and resourceful, comfortable taking ownership and asking for help before something falls behindHave robust written and verbal communication skills and approach customer questions with care and good judgmentHave a great eye for aesthetics and enjoy capturing and editing social content, especially short‐form videoLove being both creative and operational, from coming up with an idea to coordinating the details that bring it to lifeAre comfortable travelling between our Toronto cafés throughout the week and working select evenings and weekends for events and activationsHave previous 2+ years of experience in marketing, content creation, events, hospitality, retail or community‐buildingWhat we care deeply about:100% organic foodCommunity and connectionDoing things with care, intention and integrity$52k CAD

📌 Marketing Coordinator + Brand Ambassador (Toronto)
🏢 nutbar
📍 Toronto