Program Manager: Youth Housing (SHSS)Location: Nanaimo, BCPosition Type: Full TimeSchedule: Monday - Friday (8 am - 4 pm)Wage: $34.76 - $38.90 per hourLead with Purpose, Grow with UsAt Bonaventure Support Services, we believe leadership means more than managing programs—it means inspiring people and creating opportunities for growth. As a Program Manager, you'll oversee Spezialized Homes and Support Services (SHSS) programs, guiding a team that supports youth and children with diverse abilities to live meaningful, connected lives.The successful candidate will be passionate about supportingchildren and youth with complex developmental, behavioural, mental health, andsupport needs. This role provides leadership to teams supporting youth who mayexperience significant emotional dysregulation, high-risk behaviours, andcomplex responses to trauma. The Program Manager promotes safe, therapeutic,and relationship-based approaches while supporting employees through coaching,collaboration, positive behaviour support, and evidence-informed practices. Therole fosters a culture of safety, accountability, resilience, and positiveoutcomes for children, youth, families, and employees.The RoleProvide leadership, supervision, and direction to staff, fostering a cohesive and supportive team culture.Support the day-to-day operation of Specialized Homes and Support Services (SHSS) programs.Guide employees in implementing behaviour support plans, safety plans, crisis response strategies and individualized service plans.Collaborate closely with the Youth & Family Coordinator to support service planning, family engagement, transitions, and quality assurance activities.Promote trauma-informed, person centred, culturally responsive, and strengths-based practices.Ensure compliance with CARF accreditation, agency policies, and relevant legislation (WorkSafeBC, Employment Standards, etc.).Manage program resources, including scheduling staff and reconciling expenditures.Participate in Care Circles, case planning meetings, and collaborative service delivery with families, MCFD,



and community professionals.Foster a protected, supportive, and inclusive environment that promotes sability, growth, and positive outcomes for children and youth.What You BringWe're seeking leaders who combine strong organizational skills with compassion and vision. You'll bring:Diploma/Degree in Social Services, Community Support Work, or related field—or equivalent experienceExperience supporting children and youth with complex behavioual, developmental, mental health, and trauma-related needs.Knowledge of trauma-informed practice, positive behaviour support, and crisis intervention strategiesExcellent communication, interpersonal, and leadership skillsProficiency in Word, Excel, Outlook, and electronic documentation systemsExperience leading teams in residential, community living, child and youth care, or human services environmentsKnowledge of SHSS, MCFD, CARF, and licencing requirements is considered an assetWhat We OfferWhen you join Bonaventure, you become part of a values-driven organization that invests in both the people we serve and the people who lead. We offer:Extended health, dental, life insurance, and AD&D coverage (employer-paid portions)RRSP contribution programVacation entitlement, starting at 3 weeks per yearEmployee & Family Assistance Program (EFAP)Leadership training and professional development opportunitiesA collaborative, supportive culture where your leadership makes a differenceRequirementsValid BC Class 5 Driver's LicenseMCFD Hub Screening with RCMP Criminal Record Check portion (employer facilitated)First Aid with CPR, Food Safe Level 1Immunization record or exemption, TB Screen, and Physician's Declaration3 professional references (including one from your most recent employer)About UsBonaventure Support Services is a dynamic and adaptable agency serving adults, youth, and children with diverse abilities across Vancouver Island. We are committed to person-centered, goal-directed services that foster safety, inclusion, and meaningful community participation. We are proud of our compassionate, collaborative culture where leaders and team members alike can thrive.

📌 Program Manager - Youth Housing Nanaimo, Bc
🏢 Bonaventure Support
📍 Nanaimo