Oceanex Inc. is seeking a Customer Support Specialist to efficiently handle bookings and customer inquiries. Your role is crucial in ensuring customer satisfaction and effective communication.In this role, you will manage customer orders by processing requests promptly while providing detailed information about our services, including equipment and schedules. You'll investigate complaints alongside internal departments to resolve any service-related issues, ensuring a smooth experience for all clients.Key Responsibilities:Efficiently process customer orders and bookingsAnswer inquiries related to equipment and deliveryInvestigate issues and track bookings as necessaryScan and organize customer documentationDirect customers to the correct departments for assistanceRequirements:High School Diploma or equivalent experienceDemonstrated experience in customer servicePrevious transportation experience preferredBilingual (English and French) skills requiredStrong organizational and communication skillsBring your customer service passion to Oceanex and help enhance our customer experience!

📌 Customer Support Specialist At Oceanex Inc. (Montreal)
🏢 Oceanex
📍 Montreal