When you join East Penn Canada, you become part of a leading battery solutions provider, serving essential industries across Canada. Our teams support transportation, motive power, backup power, and consumer markets by helping the business operate efficiently, serve customers effectively, and make informed decisions every day. We offer meaningful work, opportunities to grow, and the stability of a strong, national organization supported by programs and benefits designed to help you thrive.The Account Representative will be responsible for providing service to East Penn Canada's national, regional and local accounts within their assigned territory. The Account Representative will also be responsible for providing training to customers, as appropriate, to support business growth.Please note that this is a non-commissioned role focused exclusively on account management. It does not involve direct sales or sales targets.East Penn Canada is seeking candidates with approximately 1–3 years of experience in account management, route sales, or a related field. This is a great opportunity for individuals looking to grow their careers in customer relationship management and develop within a supportive team environment.Duties & ResponsibilitiesConduct regular service calls at assigned customer locations using company vehicle (on the road for most of each workday)Deliver product to customer locations and pick up used and/or warranty claim products for return to East Penn Canada warehouseEnsure customers' merchandising (product displays, POP, and signage) are current and effectively promote East Penn's productsProvide product value training to client resellersMaintain East Penn inventories, including product model inventories,



at customer locations such as retail stores and automotive dealershipsReview daily inventory reports & reconcile with actual inventoryRegularly review customer product mixes and recommend orders based on analysis of customer sales trendsLiaise with customer contacts to confirm all orders delivered are accurateEfficiently and effectively perform battery inspections at customer sites (comprehensive product training will be provided)Provide warranty support for all assigned accountsExperience, Skills & Competencies1-3 years of account management or similar experience (experience with route or territory account management an asset)Experience within the power storage, automotive, or general industrial manufacturing/distribution sectors is a strong assetStrong customer focus with the ability to build and maintain long-term business relationshipsSolid planning, organizational and time management skillsStrong written and verbal communication skills in EnglishSelf-directed, able to work with minimal oversight, and highly results drivenHigh-school or equivalent, with post-secondary education considered an assetExperience using a CRM is an asset, with Salesforce experience highly preferredWorking knowledge of MS Office SuiteOther Considerations & RequirementsValid Class 5 driver's license with no major driving infractions and willingness to travel within given territory dailySolid familiarity with Calgary and surrounding areas, with candidate residing within reasonable driving distance of East Penn's Calgary branch locationBackground checks including criminal record,



driver's abstracts & employment references will be required for successful applicantsJoin a team within the battery industry that values your contributions and invests in your long-term success."What Powers You" matters. Here's how we support our corporate and support teams:Competitive compensation with results-based rewards and annual merit increases tied to performance100% employer paid health and dental benefits, plus insurance coverage, a Health Spending Account, and paid sick days to support your health and wellbeing'Profit sharing and deferred profit-sharing programs to support long-term financial planningCareer growth opportunities, with many roles across our four divisions filled through internal promotionsIndustry leading training and development, including inhouse learning opportunities and tuition reimbursement to support continued growthA team-oriented, team-based work environment where contributions are recognized and valuedEmployee discounts on batteries, plus access to exclusive deals on popular brandsApplication ProcessApplicants must be legally eligible to work in Canada to be considered. We thank all applicants for their interest, however, only those selected for an interview will be contacted by phone, email, and for some roles, by text message. All offers of employment are contingent upon the successful completion of thorough background checks, which may include criminal, credit, professional references, driver's abstracts, and/or education/credentials verification.Accessibility And InclusionEast Penn Canada is an equal opportunity employer committed to diversity, inclusion, and accessibility. We welcome applicants from all backgrounds and will provide reasonable accommodations for candidates with disabilities, upon request.

📌 Account Representative (Calgary)
🏢 East Penn Canada
📍 Calgary