Elevate customer interactions as a Customer Experience Specialist with Quince in Toronto. Engage across chat, email, and social, ensuring every customer feels valued and supported.Join Quince, where your role involves owning customer experiences and delivering service that reflects our high standards. Your deep understanding of products and dedication to empathy will build trust and customer satisfaction. This position is hybrid, requiring weekly office visits in Toronto, enhancing your impact in a collaborative environment.Key Responsibilities:Own every customer interaction from start to finishDeliver brand-aligned service across various channelsResolve issues with empathy and thoughtful communicationUtilize modern tools to ensure effective customer serviceShare insights to improve service processesRequirements:High School diploma or GEDMinimum 2 years of customer service experienceAbility to thrive in a fast-paced, hybrid work environmentProficiency with technology and customer service platformsStrong product knowledge and empathy in interactionsBecome part of Quince's mission to provide exceptional customer care while delivering high-quality products sustainably.

📌 Customer Experience Specialist At Quince (Toronto)
🏢 Quince
📍 Toronto