Make a difference as a Client Representative with the BC Family Maintenance Agency (BCFMA) in Kamloops. This role focuses on client assistance while promoting a culture of respect and equity.BCFMA seeks a Client Services Representative to facilitate effective communication between staff and clients. In this integral position, you will provide support while navigating inquiries and updating records. Your commitment to client service and understanding of policies will significantly impact families seeking assistance in child and spousal maintenance.Key Responsibilities:Advocate a client-centric approach across all interactionsRespond to and resolve diverse client inquiries effectivelyMaintain accurate records and database informationPrepare timely and explicit correspondence for clientsCollaborate and contribute within the teamRequirements:Minimum of three years in client-oriented environmentsAdvanced telephone communication and conflict management skillsFamiliar with Microsoft 365 and other management toolsKnowledge of relevant social policies and legislationHigh School Diploma requiredEmpower families through your role as a Client Services Representative at BCFMA in Kamloops.

📌 Bc Family Maintenance Agency Client Representative (Kamloops)
🏢 BCFMA
📍 Kamloops