Senior Contact Centre Ops & Process Improvement Lead (Welland)

03 Oct

Canadian Tire Corporation

Welland

03 Oct

Canadian Tire Corporation

Welland

Canadian Tire Corporation in Canada seeks a Senior Business Analyst to lead process improvement, change management, and operational excellence within the Contact Centre Operations team. You will collaborate with cross-functional partners to identify opportunities, solve complex problems, and implement sustainable improvements.The role involves coordinating initiatives across Operations, Technology, Training, and Compliance, driving standardization, performance metrics, and effective adoption of

📌 Senior Contact Centre Ops & Process Improvement Lead (Welland)
🏢 Canadian Tire Corporation
📍 Welland

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