Enhance your career with Scotiabank as a Technical Support Associate in Toronto. Provide high-quality technical support and customer service across various business applications and systems.In this pivotal role, you'll manage technical issues for Scotia Global Asset Management, ensuring system reliability and availability. Collaborate with IT professionals to provide effective IT solutions, maintain communication across teams, and uphold exceptional service levels. This position requires robust technical knowledge, excellent organization,



and communication skills to support users effectively.Key Responsibilities:Offer daily end-user technical support for production systemsEscalate issues to management for swift resolutionTriage high-priority system availability problemsDevelop and implement new technical infrastructure solutionsMaintain strong relationships with all support unitsRequirements:Undergraduate Degree in Computer Science or equivalent5-7 years of technical support experienceExcellent verbal and written communication skillsStrong organizational skills for managing multiple tasksRelevant technical designations such as MCSEBring your technical expertise and client-focused service to Scotiabank, ensuring an exceptional experience for internal and external customers.

📌 Technical Support Associate At Scotiabank (Toronto)
🏢 Scotiabank
📍 Toronto