Elevate guest experiences as a Rooms Operations Manager with The Westin Ottawa. Lead housekeeping, front office, and engineering departments to enhance satisfaction and financial performance.
This full time management role focuses on the execution of operations across key areas. You will drive team performance, maximize guest satisfaction, and uphold industry standards. Your leadership will foster a motivated and empowered environment that prioritizes service excellence and employee engagement.
Key Responsibilities:
• Oversee daily operations in rooms and related departments
• Monitor compliance to service standards and procedures
• Analyze guest satisfaction results for continuous improvement
• Lead by example, demonstrating enthusiasm and professionalism
• Develop game plans to address team and guest needs
Requirements:
• High school diploma or GED with 4 years of experience
• 2-year degree in hospitality or related field preferred
• Proven leadership and motivational skills
• Strong customer service and communication abilities
• Detail-oriented with a focus on operational excellence
Lead team strategies and enhance guest experiences at The Westin Ottawa.
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📌 Rooms Operations Manager at The Westin Ottawa
🏢 Westin Hotels & Resorts
📍 Ottawa