03 Oct
|
Insight Global
|
British Columbia
03 Oct
Insight Global
British Columbia
Join Insight Global as an L1/L2 End User Support Specialist for a contract role in Fort Saint John, BC. Lead onsite technical support for a global energy organization, ensuring seamless IT service delivery.This is an onsite position requiring 5+ years of L1/L2 support experience, primarily assisting 100-150 users with troubleshooting across multiple systems. You'll tackle end-user computing, networking, mobility, and AV systems while collaborating with global tech teams to enhance service across Northern British Columbia.Key Responsibilities:Provide hands-on end user support for usersTroubleshoot and resolve networking issues on-siteManage asset and inventory for IT resourcesSetup AV and meeting room technology for teamsSupport infrastructure environments effectivelyRequirements:5+ years L1/L2 support experience in enterpriseStrong knowledge of Windows and Microsoft applicationsExpertise in Microsoft 365, Teams, and SharePointNetworking experience with Cisco or ArubaValid Class 5 Driver's License with travel willingnessEnhance your career by delivering exceptional technical support in this key role.
📌 /It Support Specialist In Fort Saint John (British Columbia)
🏢 Insight Global
📍 British Columbia