General Job Description
Reporting to the Vice President, Quality Assurance, the incumbent is responsible for the operational management of the Quality Management System (QMS) and quality assurance activities.

The role acts as a key quality reference for operations and ensures the rigorous application of standards, customer requirements, and applicable regulations. The incumbent actively contributes to continuous improvement initiatives and maintains a high level of compliance while supporting teams in achieving quality, cost, and delivery objectives.

Key Responsibilities

Manage, engage, and develop the team under their supervision

Define, implement, and maintain the Quality Management System

Ensure compliance with applicable standards (e.g., AS9100, ISO 9001)

Oversee and maintain quality documentation

Promote a quality-driven culture across all levels of the organization

Oversee the management of non-conformances, deviations, and corrective actions

Implement prevention and continuous improvement strategies

Analyze quality system performance and recommend improvement actions

Lead internal audits

Act as a quality reference for operational teams and internal stakeholders

Advise managers on best practices in quality assurance and regulatory compliance





Develop and monitor quality performance indicators (KPIs) to support decision-making

Collaborate with operations, engineering, production, and supply chain teams to optimize processes

Lead internal, customer, and regulatory audits, including associated action plans

Ensure compliance with established procedures

Perform any other related duties

Job Requirements Education & Experience

Degree in Engineering, Quality Management, or a related field

Minimum of 10 years of experience in quality assurance (aerospace experience is an asset) and 5 to 10 years in a management role

Technical Skills

Strong knowledge of quality standards (AS9100, NADCAP, ISO 9001), Canadian Aviation Regulations, Human Factors, WHMIS, SMS, etc.

Good understanding of manufacturing and special processes

Strong skills in management, data analysis, and IT tools

Excellent command of French (spoken and written) and advanced proficiency in English (spoken and written), required to communicate regularly with clients and suppliers outside Quebec

Soft Skills

Solid organizational skills and ability to meet deadlines

Ability to manage stress and work under pressure

Demonstrates leadership and professionalism

Strong analytical and problem-solving skills

📌 Quality Assurance Director (Quebec City)
🏢 Important Group
📍 Quebec City