Become a Tech Support Specialist at Square 9, focusing on Level 2 and 3 support for advanced AI-driven document management software. Utilize your technical skills and passion for problem-solving to assist customers and resellers.This role is geared towards those with entry-level experience in technical support, where you will troubleshoot software issues and communicate effectively. Collaborate with internal teams for quick resolutions while gaining exposure to Microsoft .Net technologies and developing your career in technical or management roles.Key Responsibilities:Provide software support for customers and resellersTroubleshoot issues through internal ticketing systemsPartner with development and QA teams for resolutionsMaintain and author knowledge base articlesOversee multiple precision-focused support projectsRequirements:Entry-level experience in a customer-facing environmentHigh School Diploma or equivalentStrong communication skills, both verbal and writtenProficiency with Windows platform technologiesProblem-solving abilities demonstrated in prior rolesLeverage your technical expertise at Square 9 to deliver top-notch customer support and advance your career.

📌 Tech Support Specialist At Square 9 (Winnipeg)
🏢 Valsoft
📍 Winnipeg